Frequently Asked Questions

Everything you need to know about shopping with Level 99 Games fashion.

What is the typical shipping time for orders?

Standard shipping usually takes 3-7 business days within the United States. International shipping times vary by destination, typically ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed apparel. Items must still have their original tags attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Can I exchange an item for a different size?

Yes, we offer free exchanges for different sizes of the same style, provided the item is in stock. Please initiate your exchange through our online returns portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your garments ethically sourced?

Absolutely. Level 99 Games is committed to ethical manufacturing. We only partner with factories that adhere to fair labor practices and environmental sustainability standards.